Intellicast S4E24 – Best Practices for Communities with Dan Fleetwood of QuestionPro

Welcome back to Intellicast! On today’s episode, we have a special guest joining us – Dan Fleetwood, President of Research & Insights Platform at QuestionPro.

The episode kicks off with Dan sharing a bit about his background, how he got into market research, and what let him to QuestionPro.

Brian Lamar and Dan then jump into the main topic of today’s podcast: Communities in market research. Dan discusses some of the challenges both the industry and clients are currently facing in the current environment. Dan also discusses some of the challenges providers are facing, and how to best educate clients to make sure they are getting the results they are looking for.

Brian and Dan also debate the pros and cons of branded versus unbranded communities, and when each is better for a client. They also touch on how the opinions on communities have shifted in the marketplace.

Dan also gives us some best practices for starting and running a community.  It is great info for anyone looking to start one.

We switch gears for the second half of the interview and learn more about Dan with our latest round of the 4 P’s.  We learn about Dan’s hidden talent, some of his favorite podcasts, and much more!

Thanks for listening!

If you want to learn more about QuestionPro, visit their website here.

You can connect with Dan on LinkedIn here.

You can also watch Live with Dan on LinkedIn here.

Were you able to catch Brian Lamar on the recent Canadian Research Insights Council’s webinar, The Role of Insights in Knowledge Management, Data Quality, and Data Diversity? If not, you can catch the on-demand version here.

If you missed the recent Insights Association townhall, Data Quality: Combatting New Threats, you can catch the recording here.

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