Careers

As a leading online sample and market research consultancy, EMI enables hundreds of leading market research firms, agencies, and global brands to make better business decisions. Since 1999, we have delivered high-quality respondents for online quantitative research, while also offering survey programming, hosting, translation, and data processing.

EMI is proud to employ incredibly talented and driven individuals, and we are committed to maintaining our culture where every person is treated as an invaluable part of our team. Are you a high-energy, goal-oriented professional with an entrepreneurial spirit? Join the EMI team to put those skills to use!

Research Manager

About the Position:

As a full-time Research Manager, you will execute and manage the day-to-day operational aspects of multiple projects for multinational clients. The Research Manager is responsible for the execution of surveys and developing client relationships to ensure the highest level of satisfaction. This position works closely with Client Services, Business Development, and other operational staff in an environment that fosters teamwork and integrity. With proven processes and technology, this role will help you gain the knowledge base to develop a long-term career within a fast-growing company in the market research industry.

Position Location: Corporate HQ – 8280 Montgomery Rd. Suite 200, Cincinnati, OH 45236

This role is eligible for a hybrid work schedule.

Responsibilities:

Executes online studies and revises as appropriate to meet changing needs and requirements
Identifies and addresses concerns prior to and during field time
Effectively enforces project standards
Ensures project processes are complete
Follows up with clients when necessary via phone and email
Manage project profitability and margin
Assists in pre-planning with the Sales team during the bidding phase if questions arise. Shares input and experience
Continually seeks opportunities to increase customer satisfaction and deepen client relationships
Perform quality control testing for online surveys for appearance, logic, and data requirements
Consult with team members regarding programming and data collection issues and provide technical solutions to client services
Ability to work on multiple projects and maintain timelines
Participates in company meetings and provides feedback and updates on existing and proposed projects
Skilled at learning new industry, company, and supporting technical knowledge for both current and future problem-solving and decision-making
Accurately scopes out the difficulty of projects and can anticipate and adjust for problems and roadblocks
Communicate effectively with supervisors, co-workers, and clients by telephone, in written form, email, or in person
Ability to develop constructive and cooperative working relationships with others and maintain them over time

Skills Needed:

Bachelor’s degree and/or 2+ years of industry experience (business, marketing, or finance preferred)
Demonstrated excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused, and concise manner
Focused attention to detail and organization
Strong interpersonal and team-building skills
Ability to solve problems with analytics and critical thinking
Function well in an open office environment
High motivation to succeed
Strong computer skills utilizing Outlook, Excel, and other web-based programs

Sound like you? Send your resume to [email protected].

Director, Business Development

About the Position:

EMI is seeking a driven Director, Business Development to focus on and improve EMI’s annual growth. This individual will focus on delivering both new and scalable clients while also continuing to negotiate with high-touch clients for increased market share. A Director, Business Development is motivated by and takes pride in closing and starting business with the next future top client at EMI. A Director enjoys consulting with and exceeding the needs of a variety of companies through insights and research to build a program to scale continued growth. A Director sees high value in selling and is motivated to meet with as many prospects and/or clients as needed to negotiate further opportunities.

Position Location: Corporate HQ – 8280 Montgomery Rd. Suite 200, Cincinnati, OH 45236 or Remote

This role is eligible for a hybrid work schedule.

Responsibilities:

Exceed assigned revenue goals comprised of a mix of new clients and growth high-touch client revenue.
Able to take a consultative approach to effectively probe and qualify needs to determine the best selling strategy for overall client/prospect program and individual project consultations.
Extremely knowledgeable in all aspects of EMI’s value propositions including strategic sample blending, IntelliBlend, Research-on-Research (ROR), Connector, SWIFT, and the EMI Panel Network, and can tailor custom presentations to an audience’s need.
Exceed weekly and monthly goals for conducting virtual or face-to-face presentations.
Travel 30% or more of the time to conduct in-person meetings with strategic accounts.
Represent EMI at market research conferences and identify key prospects at each event.
Build a sustainable prospect pipeline by balancing time spent targeting and qualifying a variety of retainable new client types.
Grow assigned growth high-touch clients that require additional face-to-face support, negotiate for additional opportunities, and accelerate growth by actively selling each submitted proposal.
Responsible for setting expectations and initiating the handoff process to an account manager when a new client achieves eligibility for transfer.
Adept at following guidelines in travel policy and able to manage administrative travel tasks
Assist marketing by providing feedback for the creation of marketing materials to assist the sales department.

Skills Needed:

Bachelor’s degree and/or 2+ years of market research industry experience (online sample preferred)
Demonstrates excellent verbal and written communication skills with the ability to consult and convey information to internal and external customers in a clear and focused manner
Focused attention to detail and organization
High levels of persistence and determination
Strong interpersonal and team-building skills
Ability to solve problems with analytics and critical thinking
Highly self-motivated

Sound like you? Send your resume to [email protected].