Careers

As a leading online sample and market research consultancy, EMI enables hundreds of leading market research firms, agencies, and global brands to make better business decisions. Since 1999, we have delivered high-quality respondents for online quantitative research, while also offering survey programming, hosting, translation, and data processing.

EMI is proud to employ incredibly talented and driven individuals, and we are committed to maintaining our culture where every person is treated as an invaluable part of our team. Are you a high-energy, goal-oriented professional with an entrepreneurial spirit? Join the EMI team to put those skills to use!

Executive Assistant

Part-Time (30 hours per week)

About the Position:

As the Office Administrator at EMI, you will be a key member of our team. You will work closely with the C-Suite, especially the CEO, to ensure the smooth and efficient operation of our office. In this dynamic role, you’ll be the central hub for all internal and external communications related to office management and executive support.

We’re looking for someone who thrives in a small, entrepreneurial environment where creativity, innovation, and community engagement are at the forefront of everything we do. If you’re a proactive problem-solver with excellent communication and organizational skills, and you can confidently juggle multiple priorities while maintaining a high level of discretion, this role is perfect for you. You’ll have the opportunity to make a real impact, working on a wide range of tasks essential to our mission-driven and results-oriented culture.

Position Location: Corporate HQ – 8280 Montgomery Rd. Suite 200, Cincinnati, OH 45236

Key Responsibilities:

Schedule Management

Coordinate and manage the company-wide calendar, ensuring seamless scheduling for both internal and external meetings, as well as managing out-of-office schedules.
Oversee and optimize the CEO’s calendar, managing daily, weekly, monthly, and annual schedules to align with business priorities.
Set up and manage Outlook Calendars to ensure proper scheduling and availability.

Communication

Provide strategic support by reviewing emails for clarity and relevance and assisting with the preparation and execution of strategy meetings.
Facilitate sales success by preparing and distributing weekly success summaries and daily activity reports.

Administrative Support

Compile and deliver quarterly updates, with the flexibility to provide daily or weekly reports as needed.
Assist in executing action steps for the C-Suite, providing support to ensure timely and effective outcomes.
Handle additional administrative tasks as they arise, such as organizing performance reviews, to support overall team efficiency.
Maintain and organize shared folders for easy access and a clean, efficient digital workspace.
Provide daily administrative support to the C-Suite, ensuring efficient operations and coordination.

Office Management

Greet and welcome visitors, ensuring a positive and professional first impression.
Oversee and maintain general office organization, creating an efficient and orderly work environment.
Coordinate and manage office supply orders, ensuring that all teams have the resources they need.
Monitor and manage the team meeting calendar rotation to ensure smooth office operations.
Plan and execute all company holiday activities, including client gifts, cards, parties, and time-off scheduling.
Administer office essentials, including managing office keys, overseeing logo replacements, and ordering company-branded materials (SWAG).

Travel Organization

Plan and coordinate off-site events, ensuring seamless execution and alignment with company objectives.
Manage and support team travel logistics, including arrangements for client visits and trade shows, to ensure smooth and efficient operations.

Team Engagement & Events

Plan and organize quarterly team outings to foster collaboration and strengthen team dynamics.
Coordinate and manage monthly activities, including birthdays, lunches, and happy hours, to boost team morale and engagement.
Develop and execute the annual theme, ensuring alignment with company culture and values throughout the year.
Facilitate and support key meetings, including partner meetings, by preparing agendas, coordinating logistics, and arranging catering.

New Hire Onboarding

Assist in the onboarding process for new employees, ensuring a smooth and welcoming introduction to the company.
Collaborate with the hiring manager to develop and manage the training calendar, coordinating team invitations and schedules for an effective onboarding experience.
Create and maintain HR files for new employees, including resumes, offer letters, and relevant documentation.
Facilitate new hire onboarding by ensuring all required documents, such as the employee guide, social media policy, and non-compete agreements, are signed.
Order business cards and arrange for professional photos, bios, and press releases for new hires.
Update and manage the company contact distribution list to include new team members.
Coordinate office supplies and desk setup to ensure a smooth transition for new employees.

Sound like you? Send your resume to [email protected].

Account Executive

About the Position:

EMI is seeking a driven Account Executive to focus on and improve EMI’s annual growth. This individual will focus on delivering both new and scalable clients while also continuing to negotiate with high-touch clients for increased market share. An Account Executive is motivated by and takes pride in closing and starting business with the next future top client at EMI. An Account Executive enjoys consulting with and exceeding the needs of a variety of companies through insights and research to build a program to scale continued growth. An Account Executive sees high value in selling and is motivated to meet with as many prospects and/or clients as needed to negotiate further opportunities.

Position Location: Corporate HQ – 8280 Montgomery Rd. Suite 200, Cincinnati, OH 45236

This role is eligible for a hybrid work schedule.

Responsibilities:

Extremely knowledgeable in all aspects of EMI’s value propositions, including our proprietary research solutions, the EMI Partnership Network, EMI Data Quality Suite, and EMI core values.
Exceed assigned revenue goals comprised of a mix of new clients and existing clients.
- Exceed weekly goals for conducting virtual or face-to-face meetings and presentations.
- Ability to take a consultative approach to effectively probe and qualify client and prospect needs.
- Ability to determine the best selling strategy for client and prospect’s overall program and individual project consultations and tailoring custom presentations accordingly.
- Build a sustainable prospect pipeline by balancing time spent targeting and qualifying a variety of retainable new client types.
- Grow assigned clients that require additional support, negotiate for additional opportunities, and accelerate growth by actively selling each submitted proposal.
Cross-Department Collaboration
- Collaborate with the Marketing and Insights Departments by providing feedback on creating marketing collateral based on client demand and co-selling opportunities.
- Collaborate with Client Success Executives and Research Managers by following operational best practices to ensure project success from start to finish.
Ability to properly track all associated sales activities and navigate internal CRM.
Ongoing value-add mindset in all internal EMI meetings.

Skills Needed:

Bachelor’s degree and/or 2+ years of industry experience (sales, business, marketing, or finance preferred)
Highly self-motivated
Demonstrates excellent verbal and written communication skills with the ability to consult and convey information to internal and external customers in a clear and focused manner
Focused attention to detail and organization
High levels of persistence and determination
Strong interpersonal and team-building skills
Ability to solve problems with analytics and critical thinking
Strong financial acumen
Strong computer skills utilizing Microsoft Office and a working knowledge of CRM systems

Sound like you? Send your resume to [email protected].