CAREERS
As a leading online sample and market research consultancy, EMI enables hundreds of leading market research firms, agencies, and global brands to make better business decisions. Since 1999, we have delivered high-quality respondents for online quantitative research, while also offering survey programming, hosting, translation, and data processing.
EMI is proud to employ incredibly talented and driven individuals, and we are committed to maintaining our culture where every person is treated as an invaluable part of our team. Are you a high-energy, goal-oriented professional with an entrepreneurial spirit? Join the EMI team to put those skills to use!
Director of Research
Location: Corporate HQ – 8280 Montgomery Rd, Ste. 200, Cincinnati, OH 45236
Position: Hybrid Work Schedule Eligible
Are you passionate about guiding a company to the next phase using insights and innovation? EMI is seeking a highly motivated and experienced researcher to join our team as the Director of Research. In this key leadership role, you will enhance our capabilities by delivering internal and external industry insights, leading our quality efforts, and assisting in driving sales growth. You will lead comprehensive research initiatives, manage ongoing internal studies, assist with client research initiatives, provide thought leadership, and play a central role in the continuous improvement of our quality assurance practices. This role requires close collaboration with the Client Services, Marketing, Insights, and Research Management teams to deliver insights and elevate EMI’s position in the market research industry.
Responsibilities:
Research Leadership:
- Lead research initiatives for IntelliBlend (EMI’s proprietary sample blending methodology), focusing on continuous improvement.
- Design, manage, and analyze ongoing internal research on our partner network.
- Develop and update products (IntelliBlend) to meet industry and client needs.
- Assist clients with specific questions around survey design, methodology, and best practices.
Internal and External Insights:
- Assist Sales and Research Management teams with full-service questions and survey-related matters.
- Educate Sales teams and clients on industry trends, privacy & legislative updates, competitive intelligence, new innovations, and other factors influencing the industry.
- Network with external peers, attend conferences and join relevant professional affiliations to stay informed.
- Collaborate with the Insights team to leverage gathered insights via various marketing efforts such as white papers, blogs, conference presentations, webinars, etc.
Sales Enablement:
- Provide sample advice and consulting on ideal blends, base sizes, partner identification, and best practices.
- Co-present with Sales for current clients and prospects.
- Work closely with marketing and sales teams to create compelling sales decks.
- Partner with Marketing to present on webinars and other channels
Innovation and Industry Trends:
- Stay abreast of industry trends and innovations, such as APIs, AI, synthetic respondents, and data quality standards.
- Provide consultation to external clients on research design, methodology, data quality, and analysis.
Cross-Functional Collaboration:
- Serve as a leader within the organization, partnering with all functions to ensure alignment and effective execution of research initiatives.
- Participate in various internal teams to monitor and improve research processes, including leading the Quality Council.
- Collaborate closely with the Insights team to ensure insights are effectively shared and utilized across functions.
Quality Assurance and Continuous Improvement:
- Monitor and ensure the quality of research processes and deliverables across all projects.
- Develop and implement quality control mechanisms to assess research accuracy, consistency, and data integrity throughout the research lifecycle.
- Stay on top of industry quality trends and best practices and incorporate them into EMI’s internal processes and tools to enhance research accuracy and client satisfaction.
- Regularly evaluate and refine quality tools and methodology processes to continuously improve operational efficiency and research outcomes.
- Oversee internal audits of research methodologies, identify gaps in quality, and work to implement corrective actions.
Training and Onboarding:
- Train new employees on EMI’s sampling methodologies (IntelliBlend, Strategic Sample Blending, etc.) and Research-on-Research (ROR).
- Serve as a resource for onboarding new team members, ensuring they are fully integrated into EMI’s research methodologies and quality standards.
Skills and Experience:
- 5+ years of experience in market research, with a focus on insights, design, and analysis.
- Proven experience in marketing research methodologies, with a focus on online quantitative research and data analysis.
- Strong background in research design, including consulting on research methodologies, data quality, and reporting.
- Expert knowledge of various analytic solutions such as multiple regression, choice-based solutions, factor analysis, and cluster analysis.
- Experience using data analytics tools like SPSS, Sawtooth, PowerBI, etc.
- Strong report writing and presentation skills, with the ability to communicate insights to various audiences.
- Familiarity with the online sample industry, sample frames, and sampling methodologies.
- Understanding of data quality measures and relevant industry standards.
- Experience working with key sample providers and research methods.
- A high level of motivation and passion for continuous improvement in both research practices and quality control.
- Strong proficiency in Microsoft Outlook, Excel, and other relevant web-based programs.
Join EMI and help us lead the way in delivering innovative insights and driving business growth. Send your resume to [email protected].
Account Executive
About the Position:
Are you looking to jumpstart your career in sales and market research? At EMI, we’re searching for a motivated and ambitious Account Executive who’s eager to grow with us. This role is perfect for someone in the early stages of their career (less than 5 years of experience) who thrives in a fast-paced environment and is passionate about building relationships and driving growth.
As an Account Executive, you’ll play a key role in growing EMI’s client base, working closely with some of the biggest names in the market research industry. You’ll get hands-on experience in consultative selling, managing client relationships, and identifying new business opportunities. If you’re excited about closing deals, consulting with clients, and growing alongside an industry leader, this role is for you.
What We’re Looking For:
- Bachelor’s degree and/or 1-2+ years of experience in sales, marketing, business, or related fields (open to those with strong internship experience or early career professionals).
- Strong communication skills, with the ability to convey insights clearly to both clients and internal teams.
- A high level of motivation, persistence, and attention to detail.
- A passion for solving problems with data-driven solutions and critical thinking.
- Proficiency in Microsoft Office and working knowledge of CRM systems is a plus, but we’re happy to teach you
Why EMI?
- Growth Potential: We’re invested in your success. With ongoing training, mentorship, and career development opportunities, you’ll have the tools and support to grow your career.
- Hybrid Work Environment: Enjoy flexibility with a blend of in-office and remote work options.
- Collaborative Culture: Work cross-functionally with departments like Marketing and Research, building a strong foundation in client success, project management, and industry insights.
Responsibilities:
- Master EMI’s unique value propositions, including our proprietary research solutions and EMI Data Quality Suite.
- Build relationships with both new and existing clients, consistently surpassing revenue targets.
- Conduct regular client meetings, whether virtually or face-to-face, to present customized solutions and address client needs.
- Take a consultative approach to understand client challenges and tailor solutions that add value.
- Manage and grow a prospect pipeline, ensuring long-term business opportunities.
- Collaborate with internal teams like Marketing, Insights, and Research Managers to ensure project success from pitch to completion.
- Track all sales activities using our internal CRM to maintain transparency and progress reporting.
Position Location: Corporate HQ – 8280 Montgomery Rd. Suite 200, Cincinnati, OH 45236
This role is eligible for a hybrid work schedule.
Sound like you? Send your resume to [email protected].
