Careers

As a leading online sample and market research consultancy, EMI enables hundreds of leading market research firms, agencies, and global brands to make better business decisions. Since 1999, we have delivered high-quality respondents for online quantitative research, while also offering survey programming, hosting, translation, and data processing.

EMI is proud to employ incredibly talented and driven individuals and we are committed to maintaining our culture where every person is treated as an invaluable part of our team. Are you a high-energy, goal-oriented professional with an entrepreneurial spirit? Join the EMI team to put those skills to use!

Director of Insights

About the Position:

Are you passionate about guiding a company to the next phase using insights and innovation? EMI is seeking a highly motivated and experienced researcher to join our team as the Director of Insights. As the Director of Insights, you will play a pivotal role in driving sales growth and enhancing our capabilities by delivering internal and external industry insights. You will be responsible for leading a team in conducting comprehensive research, designing and managing ongoing internal studies, and providing industry thought leadership. This position works closely with Business Development, Client Services, Marketing, and Research Management to deliver insights and elevate EMI’s position and visibility in the market research industry

Position Location:  Corporate HQ – 8280 Montgomery Rd, Ste. 200, Cincinnati, OH 45236 or Remote

This role is eligible for a hybrid work schedule.

Responsibilities:

Research Leadership:

Lead research initiatives for IntelliBlend (EMI’s proprietary sample blending methodology), focusing on continuous improvement.
Design, manage, and analyze ongoing internal research on our partner network.
Develop and update products (IntelliBlend) to meet industry and client needs.
Assist clients with specific questions around survey design, methodology, and best practices.

Internal and External Insights:

Assist Sales and Research Management teams on full-service questions and survey-related matters.
Educate Sales teams and clients on industry trends, privacy & legislative updates, competitive intelligence, new innovations, and other factors influencing the industry.
Network with external peers, attend conferences, and join relevant professional affiliations to stay informed.
Leverage gathered insights via various marketing efforts such as white papers, blogs, conference presentations, webinars, etc.

Sales Enablement:

Provide sample advice and consulting on ideal blends, base sizes, partner identification, and best practices.
Co-present with sales for current clients and prospects
Work closely with marketing and sales teams to create compelling sales decks.

Innovation and Industry Trends:

Stay abreast of industry trends and innovations, such as APIs, blockchain, AI, synthetic respondents, etc.
Provide consultation to external clients on research design, methodology, data quality, and analysis.

Cross-Functional Collaboration:

Be a leader within the organization that partners with all functions of the organization.
Participate in various internal teams, including API, Quality Council, and Executive Team.

Training and Onboarding

Train new employees on EMI’s sampling methodologies (IntelliBlend, Strategic Sample Blending, etc.) and Research-on-Research (ROR).
Serve as a resource for onboarding new team members.

Supervisory

This position has an entry-level insights position as a direct report.

Skills Needed:

5+ years of experience in market research in an insights, design and analysis function.
Proven experience in marketing research methodologies, with a focus on online quantitative research.
Strong background in designing research around client objectives and consulting on research design and methodology, as well as conducting data analysis on the result and draw conclusions.
A high-level understanding of various analytic solutions which is ideal for various business objectives, such as multiple regression, choice-based solutions, factor analysis, cluster analysis, etc.
Experience using data analytics tools like SPSS, Sawtooth, PowerBI, etc.
Excellent report writing and presentation skills for various types of clients
Familiarity with the online sample industry, sample frames, and sampling methodologies
Familiarity with data quality measures and relevant industry credibility
Experience working with key sample providers and methods
Function well in an open office environment
High motivation to succeed
Strong computer skills utilizing Outlook, Excel, and other web-based programs

Sound like you? Send your resume to [email protected].

Director, Business Development

About the Position:

EMI is seeking a driven Director, Business Development to focus on and improve EMI’s annual growth. This individual will focus on delivering both new and scalable clients while also continuing to negotiate with high-touch clients for increased market share. A Director, Business Development is motivated by and takes pride in closing and starting business with the next future top client at EMI. A Director enjoys consulting with and exceeding the needs of a variety of companies through insights and research to build a program to scale continued growth. A Director sees high value in selling and is motivated to meet with as many prospects and/or clients as needed to negotiate further opportunities.

Position Location: Corporate HQ – 8280 Montgomery Rd. Suite 200, Cincinnati, OH 45236

This role is eligible for a hybrid work schedule.

Responsibilities:

Exceed assigned revenue goals comprised of a mix of new clients and growth high-touch client revenue.
Able to take a consultative approach to effectively probe and qualify needs to determine the best selling strategy for overall client/prospect program and individual project consultations.
Extremely knowledgeable in all aspects of EMI’s value propositions including strategic sample blending, IntelliBlend, Research-on-Research (ROR), Connector, SWIFT, and the EMI Panel Network, and can tailor custom presentations to an audience’s need.
Exceed weekly and monthly goals for conducting virtual or face-to-face presentations.
Travel 30% or more of the time to conduct in-person meetings with strategic accounts.
Represent EMI at market research conferences and identify key prospects at each event.
Build a sustainable prospect pipeline by balancing time spent targeting and qualifying a variety of retainable new client types.
Grow assigned growth high-touch clients that require additional face-to-face support, negotiate for additional opportunities, and accelerate growth by actively selling each submitted proposal.
Responsible for setting expectations and initiating the handoff process to an account manager when a new client achieves eligibility for transfer.
Adept at following guidelines in travel policy and able to manage administrative travel tasks
Assist marketing by providing feedback for the creation of marketing materials to assist the sales department.

Skills Needed:

Bachelor’s degree and/or 2+ years of market research industry experience (online sample preferred)
Demonstrates excellent verbal and written communication skills with the ability to consult and convey information to internal and external customers in a clear and focused manner
Focused attention to detail and organization
High levels of persistence and determination
Strong interpersonal and team-building skills
Ability to solve problems with analytics and critical thinking
Highly self-motivated

Sound like you? Send your resume to [email protected].